The Text Email Newsletter (TEN) Standard

Building on our experience in producing highly accessible plain text email newsletters which are accessible to all computer users, Headstar has developed the Text Email Newsletter (TEN) Standard.

The standard is made up of guidelines designed to improve the readability of plain text email newsletters by all readers, including people with visual impairments using special access technologies.

The guidelines relate mostly to issues of textual structure, for example it is recommended that headlines of articles used in the contents section of the newsletter are precisely the same as the headllines used in the newsletter itself, to make searching easier.

Organisations choosing to use the standard may lend their support by becoming 'signatories', a process which is free. For more information, plus a copy of the current version of the standard and a list of signatories, please see the standard's own website:
http://www.headstar.com/ten