October 27th, 2017
Technology is key to making travel more accessible, new report finds
People with access needs still face numerous barriers when booking and undertaking travel, but existing and emerging technologies are crucial to making the process more accessible, research claims.
The new report found that while advancing technologies such as voice recognition, artificial intelligence and virtual reality are being used by some companies and hotels to make travel more inclusive, website accessibility and use of mobile devices – for tasks such as managing bookings – are still fundamental for travellers with access needs.