E-Access Bulletin Live

Museums are inadvertently contributing to a “disability engagement gap” by not publishing accessibility information on their websites needed by millions of potential visitors, a new report has found.

The State of Museum Access 2018 report found that people with disabilities are less likely to visit a museum if it does not provide this information on its website. Published by VocalEyes (a charity working to increase arts access for blind and visually impaired people), the report recorded whether access information was available on the websites of the 1718 accredited UK museums.

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A charity is asking people with disabilities to contribute to new online research about accessibility issues at live music events and nightclubs, and by acting as ‘mystery shoppers’ at gigs and events.

The research is being conducted by the Attitude is Everything charity, which works to make live events more accessible for people with disabilities. The charity is asking anyone with a visual or hearing impairment to complete a survey on ‘sensory impairment and live music’ on its website.

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A survey has found that 79% of people with disabilities have been put off buying live music tickets due to problems with booking access requirements, and 73% have felt discriminated against when booking, with many of the issues related to problematic websites and online booking systems.

The findings are taken from the State of Access Report 2018, published by the Attitude is Everything charity. The report examines the process of ‘access booking’ for live music events, defined as booking ‘reasonable adjustments’ or access requirements alongside tickets. This could include wheelchair accessible spaces, step-free seats, or additional tickets for a ‘personal assistant’ to attend a show and provide support.

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A comprehensive publication detailing access facilities at venues and attractions across the UK has been released digitally by travel guides company Rough Guides and made available for free.

‘The Rough Guide to Accessible Britain’ aims to help people with a range of access requirements plans trips around the UK. The newly updated seventh version of the guide features specific information for people with autism and cognitive conditions.

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Matthew Cock is the chief executive of VocalEyes, a charity that works to make the arts more inclusive for people with disabilities, primarily through audio description services at theatres around the UK. He helped lead VocalEyes’ work on State of Museum Access, a report that delved deep if and how 1,700 UK museums publicised their access information online.

Matthew is also one of the organisers of the Jodi Awards. This annual event celebrates positive use of technology to widen access to information and resources in museums, libraries and other cultural organisations for people with disabilities. E-Access Bulletin caught up with Matthew to find out more.

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Just as digital accessibility picks up more and more mainstream interest, certain topics within the accessibility field also begin gathering momentum. One such topic is accessible culture. Clearly, this can mean many things, but in this case it refers to cultural spaces (such as museums and art galleries), projects and resources being made more inclusive through digital technology.

For some people, this has already been a focal point for years, perhaps through employment, personal interest or just frustration at the lack of accessibility within these areas.

Earlier this month, the eleventh European e-Accessibility Forum sought to explore this vast subject with its theme of ‘e-accessible culture’. Held in Paris at the Cité des sciences et de l’Industrie, the event was organised by French non-profit BrailleNet, an organisation that works towards improving digital accessibility.

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A special version of one of the world’s most well-known paintings has been created through 3D-printing, so that people with sight loss can experience it by touch.

The tactile, ‘3D relief’ version of Gustav Klimt’s ‘The Kiss’ also features a series of audio triggers that explain different elements of the new work to visitors when they run their fingers over certain areas.

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