E-Access Bulletin Live

For better or worse, the term ‘artificial intelligence’, or simply AI, still conjures up science-fiction-like images of dangerously powerful computers or malevolent robots overthrowing the human race. It still seems like something that belongs in the future, even though it’s been around for a long time and is being used by countless numbers of people on a daily basis, many without even realising.

Online retail websites, social media platforms, film and music streaming services, email filtering systems and ‘virtual assistants’ like Siri and Alexa all use AI, to name just a few uses. And as many e-Access Bulletin readers will know, those virtual assistants also have a wide range of benefits for people with disabilities. So, how can artificial intelligence be harnessed to provide as much assistance as possible for people with impairments? And how can the technology be developed in the future to be of even more use in this are?

These were two of the topics being discussed at an event in Vienna organised by the European Disability Forum (EDF), titled ‘Using artificial intelligence to enhance accessibility – opportunities and risks of emerging technologies for persons with disabilities’.

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Digital skills training from local authorities and charities, and a bold new “technology design agenda” are needed to give people with sensory impairments the full benefits of digital services and products, a new study has claimed.

Conducted by Swansea University in partnership with RNIB Cymru (the Welsh chapter of the Royal National Institute of Blind People), the research looked at digital media usage by sensory impaired users in Wales, based on questionnaire responses from 396 RNIB Cymru members. Respondents were of a variety of age ranges (73% were over 65-years-old) and recorded themselves as possessing a range of visual and hearing impairments.

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The Orbit Reader 20 refreshable Braille device has been released in the UK, aiming to transform the current market by offering the technology to blind and visually impaired people at a low cost.

The device features 20 refreshable eight-dot Braille cells and can connect to Apple, Windows, Android and Kindle devices. Books and other texts (such as sheet music or magazines) in any language can be read from an SD card (the device also comes with a range of books and a dictionary pre-installed on an SD card). The Reader also offers basic note-taking, USB and Bluetooth connectivity, and is compatible with widely used screen-readers, including Jaws, NVDA and VoiceOver.

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A consumer reviews website for people with disabilities and older people has put a call-out for users to give their opinions on all kinds of devices and products, helping inform other consumers before they buy.

The ‘Rate it!’ site features reviews of a wide range of products that can assist people with disabilities and older people.

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It’s easy to take technology for granted. New devices and apps are being designed and built faster than most people’s appetite and understanding can keep up with, particularly in the rapidly evolving world of assistive tech (AT).

Despite this, there are surprisingly few resources available to help people navigate the sometimes-overwhelming world of AT. Vital Tech, a newly launched online platform, aims to change this by helping blind and visually impaired people get the most out of a range of assistive technologies.

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By Donna J. Jodhan.

Digital banking continues to be a hotly debated topic in Canada, but this subject doesn’t just affect Canadians, it affects all customers doing business with banks around the world.

On the one hand, we have banks claiming that digital banking is the way forward and that in the mid-to-long term it will benefit all customers, whether they are visually impaired or not. On the other hand, there are blind and visually impaired customers who feel strongly that they are being left out by digital banking.

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A lawsuit has been filed against electronics giant Apple in the United States, over claims that its website violates the Americans with Disabilities Act (ADA) and is not fully accessible to people who are blind or visually impaired.

The action has been taken by Himelda Mendez, described as “visually-impaired and legally blind” in the complaint document. Mendez is filing the lawsuit on behalf of both herself and “others similarly situated”, according to the complaint text.

In the complaint, Mendez is described as a “proficient JAWS screen-reader user,” but has encountered “multiple access barriers” when visiting Apple.com that denied her the same level of access to the goods and services offered by the company as sighted users.

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In July, a bold new partnership to improve global access to assistive technology was announced at the UK Government’s first Global Disability Summit. The ‘ATscale’ project features various strands being worked on by different partners, including the World Health Organisation (WHO), the Department for International Development (DFID), UNICEF and GDI (Global Disability Innovation) Hub.

For some, this will be the first they’ve heard of GDI Hub, although the organisation has been active in a wide range of global, disability-focused projects since launching in 2016.

Here, we take a closer look at the Hub and its work – including the ambitious assistive technology (AT) project announced at the Disability Summit –  through a chat with its Research Development Manager, Paul Steynor.

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Electronic programme guides used to navigate TV channel menus are set to become easier to use for people with a visual impairment or hearing loss, thanks to a series of new requirements for UK broadcasters.

Organisations using these electronic programme guides (EPGs) must now take the following four steps: provide a text-to-speech function within EPGs; highlight or list separately programmes with audio description or signing; provide a magnification or enlarging function, and; make sure that viewers can switch between default and high-contrast displays.

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Earlier this month, the AbilityNet Tech4Good Awards took place in London, showcasing everything from tiny farming robots to an innovative new way of contacting emergency services.

Now in its eighth year, the event was created by technology access charity AbilityNet to celebrate digital technology projects designed to improve people’s lives and benefit society. Entries can be new or existing ideas, and can come from anyone, such as a charity, business or individual.

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