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Elderly Needs Study Could Be First “Crowdfunded” Social Research

A study into the consumer needs of elderly and disabled residents of a UK town could be the UK’s first piece of social research to be “crowdfunded”, E-Access Bulletin has learned.

The project was developed by the non-profit campaign group Eastbourne Designed For All ( www.eastbournedesignedforall.co.uk ), which aims to pass on advice to businesses in the Sussex town on how to design products and services to be as accessible as possible to the area’s high proportion of elderly and disabled residents.

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User Priorities Must Drive Accessible ICT Research, Warns Telecoms Expert

Research and investment priorities for the digital economy and development of internet services and mobile devices must reflect the needs of disabled and elderly people, a telecommunications expert has warned.

In a video address to a London event on the future of accessible ICT research( bit.ly/T0SkH2 ), Dr Mike Short, vice president of Telefónica Europe and former president of the Institution of Engineering and Technology, said customer demand for more accessible services has risen over the past ten years. Accordingly, mobile network providers need to think about different groups of users when planning for future growth, including the benefits that universal design can offer to everybody, Short said.
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Accessible Design Weekend Fuels User-Focused Innovation

Sensors to help people secure their home and an accessible kettle were the winning entries in a recent event that encouraged participants to design and build products that are usable by everyone.

Created by accessible design social business and community Enabled by Design ( enabledbydesign.org
), the “Enabled by Design-athon” featured 13 teams designing and modifying innovative items.

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Call For New Task-Based Approach To Digital Inclusion

A “change in mind set” on digital inclusion is needed by organisations in all sectors after a general failure to create accessible digital systems – particularly for those with a disability or the elderly – a new report by technology access charity AbilityNet says.

“Mind the Digital Gap: It’s bigger than you think” says that although there has been much discussion on accessibility and inclusive digital systems over the past 15 years, this has not yielded significant results. “The reality is … that apart from a small number of good examples, many digital systems and content are inaccessible to the majority of disabled and older people. The current methodology … has failed and we need a change in mind set on how we approach digital inclusion,” it says.
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Personalisation Is Key To Draft E-Learning Standard

Public comment is being invited on a newly updated accessibility standard for students and learners, which focuses on personalising digital learning resources as a method of maximising accessibility for each learner.

The standard, Access for All version 3.0 (AfA v3.0), is produced by IMS Global Learning Consortium, a non-profit body whose members include more than 180 leading universities, educational organisations and technology companies worldwide. It aims to give a personalised experience for learners through use of a “common language” which describes a learner’s needs and preferences.
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Launch for National Accessibility Awareness Campaign

Go ON Gold, a new national campaign to raise awareness about the barriers faced by disabled people in accessing modern technologies, from the internet to smartphones and digital TV, was launched this week by a consortium of partners lead by Headstar, the publisher of E-Access Bulletin.

Running for a year from summer 2012 to summer 2013, Go ON Gold is being launched ahead of the London Paralympics to capitalise on a stronger- than-usual public focus on disability issues.

At the project’s core is a partnership between the UK’s major e-accessibility players including the new national digital inclusion charity Go ON UK led by Martha Lane Fox, the UK government’s Digital Champion. Other partners include Headstar; AbilityNet, the UK’s leading charity on access to IT; BCS; the UK’s national blindness charity RNIB; Disability Rights UK (formerly RADAR), an umbrella group of other major charities; and the Equality and Human Rights Commission. The project is funded by Nominet Trust.

A series of video interviews with leading figures in the disability community – including Paralympic athletes – are being created for the campaign, about how access to new technologies has transformed their lives. All organisations and individuals invited to embed the videos in their own site. The Go ON Gold website also intends to act as a signpost to all the best accessibility resources elsewhere on the web.

Any organisation can sign up to become a Go ON Gold partner.

New Resources Promote Inclusive e-Learning

Two free new learning resources have been released by JISC TechDis, a education advisory service on accessible and inclusive technology, to boost skills for learners with and without disabilities.

The first resource will help learners who use text-to-speech applications: two new voices for text-to-speech were commissioned from specialists CereProc available for free to learners and learning institutes.

The male and female voices – named “TechDis Jack” and “TechDis Jill” – are designed to be easy to understand, “youthful and modern”. TechDis Jill possesses a Northern English accent, which its creators believe is a first in text-to-speech.

According to the TechDis website, “all staff and learners over 16 in every publicly-funded learning provider in England should be eligible for the TechDis Voices, which can be downloaded after registering.

The second project to be launched was the JISC TechDis Toolbox, with information to help people use ICT and online technologies more effectively in employment.

This information is divided into five main categories: ‘using technology’, ‘planning and organisation’, ‘communicating’, ‘teamworking’, and ‘different needs?’ It includes guidance on how to carry out effective Google searches; and how to operate text-to-speech on some mobile devices.

The resources were launched at ND’12, the seventh national digital inclusion conference, held in London last month. In a launch video, Alistair McNaught of JISC TechDis said: “We spent eight years working with learning providers from the top down, helping to influence senior management teams, librarians, learning support staff, tutors, etc, and telling them about the kinds of tools and technology that could make a difference to their learners.

“But while that was fantastic in some areas, in many places it just wasn’t trickling down to the learner, so we decided to flip it over and work form the learner upwards. The whole point of the Toolbox is to take all the things you wish your tutor might have told you about but never did, and take that to learners directly.”

The work was funded by the Department for Business, Innovation and Skills.

Appeal Court Upholds Canadian Woman’s Web Access Case

A blind accessibility consultant who took the Canadian Federal Government to court over the inaccessibility of its websites has won a second victory, after the Canadian Federal Court of Appeal upheld an initial decision in her favour.

Canadian citizen Donna Jodhan, who is blind, won her first case against the government in 2010, after claiming that her rights were breached when she could not apply for a government job online or complete an online census form using screen-reader technology. The government then appealed the decision (see E-Access Bulletin issue 133), continuing a long legal battle.

In its defence, the Canadian Government had claimed the case should be thrown out since the information was available to Jodhan by other means – by telephone, post or in person. However, the appeal court has now upheld Jodhan’s 2010 victory, which included a ruling that the Canadian Government must make its websites accessible for blind and visually impaired citizens within 15 months.

Jodhan told E-Access Bulletin she was “absolutely delighted, humbled, and relieved that this decision has been handed down.” She said: “It is my sincere hope that the Canadian government will now take the initiative to work with our community to ensure that the court’s ruling is adhered to in full and in the spirit that it was meant to be. Now we need to build on this and use this as a launching pad for creating more awareness and to encourage all stake holders to work together for a common goal.”

In a press statement about the ruling, a spokesperson for the Federal Government said: “Our government is continuing to implement the Federal Court decision from 2010. We are committed to web accessibility and to date over 100 government institutions are converting their content in line with the Web Content Accessibility Guidelines.”

Launch For New National Disability IT Network.

A new network of 51 specialist organisations across England have been funded to help local computer users with a disability or learning difficulty to get online and use government services.

The Disability Network initiative has been launched by the national technology access body UK Online Centres ( http://www.ukonlinecentres.com/ ), with specialist learning providers across England receiving funding of £7,500 each to provide training and support to disabled computer users.

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Price Comparison Sites Excluding Millions, Report Finds

Four out of five leading price comparison websites surveyed are inaccessible to disabled and elderly users, potentially putting them in breach of the Equality Act 2010, a new report has found.

Conducted by ICT access charity AbilityNet, the research presents a dismal picture of accessibility by disabled and elderly users for the websites, which allow people to compare prices of goods and services including online shopping and insurance prices.

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