+++E-Access Bulletin - Issue 149, June 2012.

Access To Technology For All, Regardless Of Ability

A Headstar Publication. http://www.headstar.com/eab/ .

Please forward this free bulletin to others (subscription details at the end). We conform to the accessible Text Email Newsletter (TEN) Standard: http://www.headstar.com/ten/ .

++Section One: News.


+01: Launch For National Accessibility Awareness Campaign.

Go ON Gold, a new national campaign to raise awareness about the barriers faced by disabled people in accessing modern technologies, from the internet to smartphones and digital TV, was launched this week by a consortium of partners lead by Headstar, the publisher of E-Access Bulletin.

Running for a year from summer 2012 to summer 2013, Go ON Gold is being launched ahead of the London Paralympics to capitalise on a stronger- than-usual public focus on disability issues.

At the project’s core is a partnership between the UK’s major e-accessibility players including the new national digital inclusion charity Go ON UK led by Martha Lane Fox, the UK government’s Digital Champion. Other partners include Headstar; AbilityNet, the UK’s leading charity on access to IT; BCS; the UK’s national blindness charity RNIB; Disability Rights UK (formerly RADAR), an umbrella group of other major charities; and the Equality and Human Rights Commission. The project is funded by Nominet Trust.

A series of video interviews with leading figures in the disability community – including Paralympic athletes – are being created for the campaign, about how access to new technologies has transformed their lives. All organisations and individuals invited to embed the videos in their own site. The Go ON Gold website also intends to act as a signpost to all the best accessibility resources elsewhere on the web.

Any organisation can sign up to become a Go ON Gold partner. For more information, see: http://www.go-on-gold.co.uk .

And you can comment on this story now, on EAB Live: http://www.headstar.com/eablive/?p=734 .

+02: New Resources Promote Inclusive E-Learning.

Two free new learning resources have been released by JISC TechDis, a education advisory service on accessible and inclusive technology, to boost skills for learners with and without disabilities.

The first resource will help learners who use text-to-speech applications: two new voices for text-to-speech were commissioned from specialists CereProc available for free to learners and learning institutes.

The male and female voices – named “TechDis Jack” and “TechDis Jill” – are designed to be easy to understand, “youthful and modern”. TechDis Jill possesses a Northern English accent, which its creators believe is a first in text-to- speech.

According to the TechDis website, “all staff and learners over 16 in every publicly-funded learning provider in England should be eligible for the TechDis Voices”, which can be downloaded after registering: http://bit.ly/LfKoz3 .

The second project to be launched was the JISC TechDis Toolbox ( http://www.jisctechdis.ac.uk/tbx/ ), with information to help people use ICT and online technologies more effectively in employment.

This information is divided into five main categories: ‘using technology’, ‘planning and organisation’, ‘communicating’, ‘teamworking’, and ‘different needs?’ It includes guidance on how to carry out effective Google searches; and how to operate text-to-speech on some mobile devices.

The resources were launched at ND’12, the seventh national digital inclusion conference, held in London last month. In a launch video, Alistair McNaught of JISC TechDis said: “We spent eight years working with learning providers from the top down, helping to influence senior management teams, librarians, learning support staff, tutors, etc, and telling them about the kinds of tools and technology that could make a difference to their learners.

“But while that was fantastic in some areas, in many places it just wasn’t trickling down to the learner, so we decided to flip it over and work form the learner upwards. The whole point of the Toolbox is to take all the things you wish your tutor might have told you about but never did, and take that to learners directly.”

The work was funded by the Department for Business, Innovation and Skills.

And you can comment on this story now, on EAB Live: http://www.headstar.com/eablive/?p=736 .

+03: Appeal Court Upholds Canadian Woman’S Web Accesscase.

A blind accessibility consultant who took the Canadian Federal Government to court over the inaccessibility of its websites has won a second victory, after the Canadian Federal Court of Appeal upheld an initial decision in her favour.

Canadian citizen Donna Jodhan, who is blind, won her first case against the government in 2010, after claiming that her rights were breached when she could not apply for a government job online or complete an online census form using screen-reader technology. The government then appealed the decision (see E-Access Bulletin issue 133: http://bit.ly/hNcwT4 ), continuing a long legal battle.

In its defence, the Canadian Government had claimed the case should be thrown out since the information was available to Jodhan by other means – by telephone, post or in person. However, the appeal court has now upheld Jodhan’s 2010 victory, which included a ruling that the Canadian Government must make its websites accessible for blind and visually impaired citizens within 15 months.

Jodhan told E-Access Bulletin she was “absolutely delighted, humbled, and relieved that this decision has been handed down.” She said: “It is my sincere hope that the Canadian government will now take the initiative to work with our community to ensure that the court’s ruling is adhered to in full and in the spirit that it was meant to be. Now we need to build on this and use this as a launching pad for creating more awareness and to encourage all stake holders to work together for a common goal.”

In a press statement about the ruling, a spokesperson for the Federal Government said: “Our government is continuing to implement the Federal Court decision from 2010. We are committed to web accessibility and to date over 100 government institutions are converting their content in line with the Web Content Accessibility Guidelines.”

And you can comment on this story now, on EAB Live: http://www.headstar.com/eablive/?p=738 .

++News in Brief:


+04: Case Resolved:

A legal dispute between the Royal National Institute of Blind People (RNIB) and bmibaby over the alleged inaccessibility of the low-cost airline’s website to visually impaired customers has been settled. The legal action was taken by RNIB earlier this year, after the organisation had audited bmibaby’s websites following complaints from blind and visually impaired customers and made recommendations which were not acted on. In a statement approved by both parties, bmibaby apologised to its blind and visually impaired customers and said it is committed to rectifying remaining accessibility issues on its website:

Quick link: http://bit.ly/KDlcl5

+05: Prize Apps:

The second annual Smart Accessibility Awards have been launched to find the best smartphone applications catering for the elderly and those with disabilities. The awards, supported by the AGE Platform Europe network and the European Disability Forum, were launched by the Vodafone Foundation, which supports mobile technology projects to drive social change. Apps will be rewarded in four categories: social participation; independent living; mobility; and wellbeing, with entries invited by 15 October:

Quick link: http://bit.ly/KVMO3Z

+06: Parliamentary Briefing:

A briefing for UK Parliamentarians on the barriers disabled people face in accessing and using ICT, and what can be done to remove some of these barriers, has been published by the Parliamentary Office of Science and Technology. To support the document a seminar, ‘ICT for Disabled People’, will take place in the Houses of Parliament on 5 July, featuring field experts talking about the transforming potential of technology, and how ICT can be made more accessible. All are welcome:

Quick link to event information: http://bit.ly/NUhuab

Quick link to the document: http://bit.ly/MtAwDA

+07: Inaccessibility Blacklist:

A new Italian web portal is naming and shaming websites and applications throughout the country that are inaccessible to blind and visually impaired computer users. The project, called ‘Titengodocchio’ in Italian (translated as “I am keeping an eye on you”) has been created by a 17-year-old blind technical student, Vincenzo Rubano, who collects reports from users, verifies them and enters upheld claims onto a ‘blacklist’ of inaccessible websites. Sites featured so far include the Italian National Institute for Statistics; the iPad version of Google Analytics; and the iPhone version of Skype:

Quick link (note the site is in Italian): http://bit.ly/wOLUmo

[Section One ends].

++Section Two: 'The Inbox'- Readers' Forum.


Please email all contributions or responses to: inbox@headstar.com .

+08: TV News:

Our recent discussion of talking TV sets from Panasonic has raised further response. Debbie Payne, customer services officer at Herefordshire Council, says: “I'm very encouraged by Panasonic's move to introduce the new talking TVs. However, I think their longevity will depend on supply and demand.

“I have a Pure DAB radio and I was disappointed to learn that it's no longer available. Unfortunately, it's a sad fact of life that these accessible products are usually costly and, despite extensive publicity by the RNIB, the majority of blind and visually impaired consumers are on low incomes and unable to afford them.”

Further to the issue of affordability Tara Alexander, Senior Manager – Innovation at RNIB, writes in to promote an alternative product created by TVonics, a British manufacturer of set top boxes with Ivona, a text-to-speech developer. The two have collaborated with RNIB to launch a fully accessible Freeview+ digital TV HD recorder usable by blind and partially sighted people which retails for £179.95 including VAT.

“This product might be the answer to some of your readers' concerns about the cost of replacing their television with one of the Panasonic range of talking televisions”, Alexander writes. The device can be found by searching for “TVonics” at: http://www.rnib.org.uk/shop/

[Further comments please to inbox@headstar.com ].

+09: Education Law:

Emma Moore of the Child Development Centre at Bedford Borough Council writes in to ask if anyone can help her determine what the legal position is on ensuring accessibility of schools ICT systems.

“I’ve been asked by my manager to write to schools about the importance of accessibility of websites and school intranets, and wondered if there was a legal obligation for schools to provide this?”

[Responses please to inbox@headstar.com ].

+10: Political Problems:

Wendy Sharpe, a reader from Aylesbury in Buckinghamshire, writes in to relate a problem she encountered in receiving information from her MP, David Lidington, when she wrote to him with an enquiry about the government’s recent draft Communications Data Bill.

“I recently received an email from my MP with two attachments which are “.png” files [an image rather than a text format]”, writes Sharpe. “These files are apparently two pages of a letter which he sent me in response to my query, but of course, they are totally inaccessible to a blind user. I think you should know that Parliament is not providing documents which everyone can access, thus breaching the Equality Act 2010.”

After raising the issue with David Lidington’s office, however, she received a response which clarified that the MP had simply been forwarding a hard copy of a letter he had obtained from the minister overseeing the draft Bill, James Brokenshire.

The note from Victoria Blane, a caseworker for Mr Lidington, read: “I am sorry that you were not able to decipher the letter that I forwarded to you from James Brokenshire MP regarding the government's communication data proposals.

“A number of constituents contacted Mr Lidington about this issue, and he subsequently wrote to the relevant Minister to pass on their concerns. He received a hard copy response in the post and, as is usual practice, constituents were forwarded a scanned version for their reference... I contacted the Home Office to request a text only version of the letter which I have now received. I have attached a copy and hope it will be of use to you.”

This response was satisfactory so far as the MP is concerned, said Sharpe: “It clearly isn't my MP's fault that scanned documents are distributed in this way.”

Ironically, when Sharpe tried to access the draft Bill itself, she was directed to a .pdf file which, when she attempted to open it, simply read: "empty file". The link was: http://www.official- documents.gov.uk/document/cm83/8359/8359.pdf

"This is clearly a paper which has been scanned in as images, again inaccessible to a blind person," she said.

[Further comments please to inbox@headstar.com].

[Section Two ends].

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++Section Three: Conference reporteAccess ’12.


+10: Time To Be Creativeby Tristan Parker.

A more creative, inclusive approach to accessibility is needed than simply following technical guidelines, delegates heard at the eAccess 12 conference co-hosted this week by E-Access Bulletin publisher Headstar.

David Sloan of the Digital Media Access Group at Dundee University said his university’s School of Computing had integrated user feedback into all aspects of its work, from the building’s open design to recruitment of local elderly people to come in and participate in research.

“Involving people who benefit from the skills you’re teaching is critical, rather than just presenting people with guidelines like WCAG and using that in an assessment”, Sloan said.

Paul Edwards, programme manager for Channel 4’s online coverage of the upcoming Paralympic Games, agreed that sticking too rigidly to accessibility guidelines can have a detrimental effect on your audience. Flexibility is crucial: “The most important thing we’ve been trying to do is make sure our process is flexible enough to react when a situation occurs. When you’re looking at guidelines like WCAG, sticking too closely to them actually blinkers you to what’s happening to your users.”

Henny Swan, senior accessibility specialist for iPlayer and mobile at BBC Technology, said modern developers should ensure a website responds to the device it is being viewed on, including smartphones and mobile devices: “responsive design”.

However, designing accessible content for mobile devices is still tough due to a lack of authoritative guidelines on the subject, Swan said. This led to Swan and her team at the BBC developing their own specialist guidelines for accessible BBC mobile content: “We decided to write guidelines for HTML, Android and iOS (the iPhone operating system), because those are our three biggest areas. We needed ‘device-agnostic’ guidelines, rather than writing three different sets.”

The result is ‘Mobile and tablet accessibility guidelines and techniques’ – an internal BBC guide for developers, designers and project managers when creating mobile content. Guidance includes ‘supporting device capabilities’, which states that content must try not to break specific device accessibility. An example of this is the ‘pinch’ zoom function on the iOS, said Swan, which allows users to magnify content with a small finger gesture on the screen. “If you’re coding in HTML you can suppress ability for user to do that, immediately preventing a lot of people being able to read content quickly and easily. Don’t suppress what the device allows you to do.”

And you can comment on this story now, on EAB Live: http://www.headstar.com/eablive/?p=741 .

[Section Three ends].

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++End Notes.


+How to Receive the Bulletin.

+How to Receive the Bulletin.

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Please send comments on coverage or leads to Dan Jellinek at: dan@headstar.com .

Copyright 2012 Headstar Ltd http://www.headstar.com . The Bulletin may be reproduced as long as all parts including this copyright notice are included, and as long as people are always encouraged to subscribe with us individually by email. Please also inform the editor when you are reproducing our content. Sections of the bulletin may be quoted as long as they are clearly sourced as 'taken from e-access bulletin, a free monthly email newsletter', and our web site address: http://www.headstar.com/eab is also cited.


  • Editor: Dan Jellinek.
  • Reporter: Tristan Parker.
  • Editorial advisor: Kevin Carey.

ISSN 1476-6337.

[Issue 149 ends].